FAQs

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What materials are used in your jewellery?


Our jewellery is crafted using high-quality materials such as 925 sterling silver, 18K/22K gold, platinum, and semi-precious or precious gemstones. Each product description includes detailed material information.

Is your jewellery hypoallergenic?


Yes, most of our pieces are hypoallergenic and free from nickel or other common allergens. If you have sensitive skin, we recommend looking for products marked as "hypoallergenic" in the description.

How do I care for and clean my jewellery?


To maintain your jewellery’s shine, avoid exposing it to water, perfumes, or harsh chemicals. Use a soft cloth to gently wipe it clean after wearing. For deep cleaning, use a mild soap solution and a soft brush.

What is your return or exchange policy?


We offer a hassle-free return and exchange policy within 7–14 days of delivery, provided the item is unworn, undamaged, and returned with original packaging. Custom or engraved items may not be eligible.